Help Center
Welcome To Napiers Support Centre
All articles

My promo/discount code isn't workingUpdated 9 months ago

The promo code you entered may not work due to an incorrect input (check that you have entered the right letters and numbers), specific conditions (like minimum spend or excluded products), or an expiry date. 

Please double-check that you are not trying to combine the discounted item with another promotion or discount, as only one discount code can be used per order. Additionally, ensure that the product related to the discount code has been added to your cart prior to applying the code.

If you continue to experience issues, please contact our customer service team by email at [email protected] or call 0131 225 5542.


Was this article helpful?
Yes
No