Other

Explore our 'Other' category for diverse topics and additional resources. Find informative articles on various subjects that don't fit into our main categories. Stay informed and discover new insights across a range of topics.

What payment methods do you accept?

We work with Shopify Payments to bring you a diverse range of payment options on our website. We currently offer:. The options listed above may differ depending on your location.

How can I contact you by phone?

To contact us by phone, please call 0131 225 5542 and you will reach out main helpdesk for Clinic, Product and Order queries. Our team will then liaise and direct you to the correct resource to give you the help that you require. If our phone lines a

Do you have a physical store?

Yes! In fact, we have three physical stores across Scotland. Our original store in Edinburgh was established over 163 years ago and stands in the same place that Duncan founded the company. The other two stores are managed and run by other herbalists

How do I join the practitioner discount scheme?

We run a Practitioner Discount Scheme for medical herbalists, naturopaths, nutritional therapists, other CAM practitioners, pharmacists and medical professionals. To register with us please complete the application form and send it to us at mailorder

How do I set up a Trade account with you?

To set up a trade account, please visit our Faire direct link and sign up to view our pricing, terms and product range on offer. Please note, we may not accept orders from all retailers.