Packaging
Discover all you need to know about how we package our orders. Explore articles on sustainable packaging options, materials used, and packaging processes. Learn how we ensure your products arrive safely and securely.
My cream isn't sealed
The majority of our creams do not contain security seals currently and only those used for export contain seals. We are exploring different options to balance effectiveness, environmental impact and cost to ensure as few customers are affected as pos
My cream appears to have been used
If your cream appears to have been used, rest assured that it has not been. The cream may have been displaced during transit by the courier. Our products are carefully packaged to ensure their quality and safety but on occasion, the movement and hand
Questions about packaging
We understand your concern about the packaging materials. Our priority is to ensure that your order arrives safely and intact but with a duty of care to the environment. With this in mind, our operations team have found the most environmentally frien