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Prescriptions

Find essential information on Prescriptions in our detailed guide. Learn about the prescription process, how to submit your prescription, and the fulfilment timeline. Discover tips for managing your prescriptions, understanding dosage, and more.

How do prescriptions work?

We have been creating herbal prescriptions for over 160 years. This knowledge has been passed from generation to generation with almost all health conditions and ailments treatable through a bespoke herbal prescriptions. Hundreds of clients are seen

How can I get a custom blend of herbs?

We are not able to create bespoke or custom blends of herbs unless the customer is under the supervision or guidance of a qualified herbalist. If your herbalist is practicing as an external practitioner, we can still dispense your prescription but wi

I have a question about my prescription

If you have any health-related questions or questions about the contents or efficacy of your prescription, contact your herbalist who will be able to assist you. For questions about how to order or find out more about prescriptions please contact our

How do I order a repeat prescription?

You are able to make repeat prescriptions yourself by following and using the same page that you made your initial order through. Complete the form on the relevant product page with the Blend Name, Herbalist Name, Patient Name, Clinic Name & add to b

Can I order a prescription on behalf of a patient?

Please contact our customer service team by email at [email protected] or call 0131 225 5542 if you require further assistance.

I have not heard back from my herbalist

If you have not heard back from your herbalist after a consultation or after asking them a question, please be patient and allow 2 working days for a response. If you do not hear back within these 2 days, then please contact our customer service team

My prescription is making me feel unwell

If you are experiencing any adverse side effects or reactions, please cease using the prescription blend and contact your herbalist with further information.

How much does a prescription cost?

Prescription pricing is set based on average pricing across our whole dispensary and is not calculated per herb used in the mix. This makes it as affordable and fair for all customers regardless of their health condition and keeps pricing more consis