Stay updated with our comprehensive guide on Orders. Learn how to place, track, and manage your orders effortlessly. Discover detailed information on order statuses, processing times, and troubleshooting common issues. Make your shopping experience s
You will have the option to cancel your order in your confirmation email. You can also contact our customer services team on [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be c
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number on
Orders can be cancelled at any time. If orders have already left our warehouse then cancellations will only be approved once the items have been returned to us in a resalable, unused condition. Please visit contact us by email at [email protected] o
From time to time, our team may ship the wrong items. We're sorry about that!. In the event you have received an incorrect item or your order is missing an item, please contact us by email at [email protected] or call 0131 225 5542 and provide the f
To view your order history, you will need to register an account with the email used to make your purchases. Simply sign up with the email address used to place your order and create a password via the link here.
From time to time, some items may be missed. We're sorry about that!. In the event you have an item missing from your order, please contact us by email at [email protected] or call 0131 225 5542 and provide the following:. We'll do our best to recti
No pricing information will be included on the packing slip.
We understand the importance of receiving your order by a specific date. We operate on a first in, first out basis to ensure fairness for all our customers and to not prioritise one persons needs over another. We will do our best to work through orde